How To Place An Order:
To place an order, you can do it through our Online Secure Shopping Cart, or orders can be taken by one of our customer service representatives by phone.
Please be sure to supply us with correct shipping information. If we are charged an Address Correction fee ($5.00), we will have no alternative but to charge this fee back to your credit card.
Note: Microbeliftusa.com does not share customer information with any other company. This includes your billing address, shipping address, e-mail address, phone numbers, purchase history, or any other information we obtain from you. All transactions are strictly confidential.
Pricing does not include shipping charges. See Shipping Information section for answers to any questions you may have regarding shipping.
Sales Tax of 7.00% is applied to Florida residents only.
Pricing is subject to change without notice.
Return Information:
Returns can be made within 15 days of receipt and will be accessed a 20% restocking fee with credit given in the form of a credit memo. No Cash Refunds. All returns must have prior authorization. Call Microbeliftusa.com for a Return Authorization Number. No returns will be accepted without proper authorization and the Return Authorization Number clearly marked on the box. Refunds will only be made on unused or unopened items. All returns must be shipped pre-paid and will be charged a 20% restocking fee. Insurance and freight charges are non-refundable.
We cannot accept the following items for returns: Cut Liners or underlayment, cut piping, special order items, water treatments, medications, or foods.
Please Note: Returns of items that were purchased through a "Free Shipping" promotion, will be charged the actual shipping charges incurred to us to ship the order, along with a 20% restocking fee.
We do not accept returns on the following items: special order items, books, liners, medication products, food products, water treatment products, or liquid containing products.
Defective or Damaged Goods:
If you receive a defective or damaged item, please notify Microbeliftusa.com immediately for a Return Authorization Number. Defective items can be returned within 5 calendar days of receipt for an exchange for the same item only. After 5 days, you will be responsible for contacting the manufacturer directly. All manufacturer warranty issues after this 5 day period should be directed to the manufacturer.
Shipping Information:
Orders Received by 3p.m. EST usually go out same day. If an item is out-of-stock, you will be informed by email of the expected shipping date. In some cases, out-of-stock items will be drop-shipped directly from one of our distributors.
We strive to provide you with the lowest shipping cost possible! Shipping costs are based on each shipping box's dimensional size, weight, shipping method and delivery address. All shipping costs are calculated and based on shipping to a residential address. In addition, there is a nominal $8.99 handling charge applied for each box shipped on orders less than $99.00. Orders are normally shipped using UPS Ground Shipping, unless you request one of UPS's faster shipping methods (see below). However, there are circumstances that we ship using USPS Priority Mail (depending on size of order).
There is no free shipping on sale items, promotions or special ordered items.
Free shipping to the Continental US Only, items shipped to Hawaii & Alaska will be responsible for shipping charges.
If you would like a shipping quote for your order, please contact us prior to placing your order.
(Sometimes we have items shipped directly from one of our distributors, so the shipping carrier may differ from UPS. Some of our distributors use other carriers, including FedEx and DHL.)
For an additional charge, we can also ship using faster shipping methods: UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air, and UPS 3-Day Select at your request. You can request one of these faster methods under the "Special Delivery Information" section of your order. If you would like a shipping quote for one of these faster methods, please contact us prior to placing your order.
Note: Some items are too large or too heavy to be shipped through UPS, and would need to be shipped through a freight company. If your order will have to be shipped through a freight company, you will be contacted by us prior to your order being processed to give you an idea on the cost of shipping.
Microbeliftusa.com ships only within the continental U.S., Hawaii & Alaska.
Microbeliftusa.com does not accept credit cards which are based outside of the continental U.S., Hawaii & Alaska.
Microbeliftusa.com does not accept credit card billing information which is based outside of the continental U.S., Hawaii & Alaska.
Microbeliftusa.com assumes no liability for the use or misuse of products that we sell.
Warranties are provided by the manufacturer unless otherwise noted in writing.
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